The Himavan Essence (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase from us.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

• Personal Information: Name, email address, phone number, billing and shipping address, and payment details when placing an order or signing up for our services.
• Non-Personal Information: Browser type, device information, IP address, and pages you visit on our website, collected via cookies and analytics tools.

2. How We Use Your Information

We use the collected information to:

• Process and deliver your orders.
• Communicate order updates, promotions, or respond to inquiries.
• Improve our website’s functionality, products, and user experience.
• Send occasional marketing emails or newsletters (which you can opt out of anytime).
• Comply with legal obligations.

3. Data Protection and Security

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, or alteration.

All payment transactions are processed through secure, encrypted gateways and we do not store your complete payment details.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers like payment processors, courier partners, or marketing tools solely for the purpose of operating our business and fulfilling your orders.

5. Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and personalize content. You can choose to disable cookies via your browser settings, but it may affect website functionality.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections or updates to your data.
• Opt-out of marketing communications anytime.
• Request deletion of your personal data, subject to legal and operational considerations.

To exercise these rights, you can contact us via the details provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with the revised effective date.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out to us:

The Himavan Essence
Nikhil Niwas, Lower Kaithu
Shimla, Himachal Pradesh, India
Email: info@thehimavanessence.com
Phone: 80910 74909